Privacy Policy
Hello, and a welcome to Kingsoccertips. We appreciate your presence and would like to introduce you to our Privacy Policy. This Policy outlines our practices regarding the handling of personal information.
The term “Policy” in this context refers specifically to the document you are currently reading. Any other capitalized terms used here have the same meanings as defined in our Terms of Use. It is important to familiarize yourself with this Policy as it is an integral part of the user terms for our site. By using our site, you signify your agreement with this Policy. If you do not agree with this Policy, we understand, and you may choose not to use our site. Please note that when registering for a membership account, you will be asked to provide explicit consent to our collection of personal data in accordance with this Privacy Policy.
What types of personal information do we gather?
We gather precise personal information regarding visitors and users of our website. The most common types of information we collect include user names, member names, email addresses, contact details, payment information such as payment agent details, support queries, transactional details, support queries and web analytics data. For verification purposes and to ensure the safety of our members, we may also request personal documents, such as government-issued identification.
In what manner do we acquire personal information?
We have the potential to gather personal information directly from you when you furnish it to us. This can occur when you navigate through the site or when you utilize services associated with the site, either on your own or through other individuals.
By providing personal information to us via the site, you are consenting to our collection and use of that information in accordance with this Policy and the user terms. You are likely to provide personal information when you register for membership, purchase or provide tips or services on our site, subscribe to a newsletter or email list, submit feedback, write a review, enter a contest, complete a survey, or send us a communication.
If you choose not to provide personal information, we may be unable to offer our services to you, and you may not have access to the full range of features available through our site.
The personal information we obtain from alternative sources
While we primarily collect personal information directly from you, there may be occasions when we obtain information about you from other sources. This can include information provided by other individuals (such as payment provider account details required to process a transaction) and data collected through tracking technologies like cookies, web beacons, and other web analytics software or services.
How do we utilize personal information?
We respect your permission and will not rent, sell, or disclose your personal information to third parties, except when necessary to provide services you have requested or contracted us to perform, or as otherwise described in this Policy. Your personal information may be utilized for the following objectives:
- Operating the site and providing services described on the site. This includes verifying your identity when signing in, facilitating and processing transactions, responding to support tickets, and assisting in dispute resolution.
- Customizing our services and website, including personalized advertising on the site, to enhance your experience.
- Keeping you informed about operational news and updates regarding our site and services. This can include notifying you about changes to the site, website disruptions, or security updates.
- Providing you with requested information or, with your consent, marketing information about products and services that may interest you.
- Conducting technical analysis to improve the site and the services we offer.
- Monitoring site activity to identify potential fraudulent activity and ensure compliance with the applicable user terms.
- Managing our relationship with you, including responding to comments, queries, feedback, and survey participation.
- Overseeing our legal and operational matters.
- Training Kingsoccertips staff to better serve our community.
- Carrying out general administrative and performance functions and activities.
Under what circumstances might we reveal your personal information?
We may share personal information with the following entities:
- Subcontractors and service providers who assist us in using personal information as outlined above.
- Our professional advisers, including lawyers, accountants, financial advisers, etc.
- Regulators and government authorities may have access to personal information as part of our compliance procedures and obligations.
- Prospective purchasers or buyers of our assets or business, along with their professional advisers, in connection with the sale.
- Other parties authorized or required by law.
To ensure the best possible service standards, we utilize a network of global subcontractors and service providers. Some of these subcontractors and service providers, such as cloud storage solutions, may be located in different regions or countries. We only disclose your personal data to individuals or organizations that we believe maintain adequate data security and respect data subjects’ rights over their personal information.
How is your personal information stored by us?
We store personal information on secure servers managed by us and our service providers. Additionally, we may maintain hard copy files in a secure location. All stored personal information is subject to security measures and access controls, including username and password authentication, as well as appropriate data encryption when necessary.
How can you obtain access to or rectify your personal information?
You can access certain information we collect about you by logging in to your account. If you would like to request access to other information we hold about you or request corrections to any errors in that information, you may do so. You also have the option to request the closure of your account and the deletion of your personal information. We will comply with such requests if the personal information is no longer necessary for the purpose it was collected and if there are no compelling reasons to continue processing the data. However, we may refuse deletion requests under the following circumstances:
- To exercise your right to freedom of expression and access to information.
- To comply with a legal obligation or when data retention is required by official authority.
- For purposes mandated by the public interest.
- To assert or protect legal rights.
To make a request concerning your personal data, please contact our privacy champion using the contact details provided at the end of this Policy. We will require you to verify your identity before responding to a data request. We aim to respond to such requests within 30 days and provide the information in a commonly used electronic format. In complex cases, this period may be extended to 60 days. For manifestly unfounded, excessive, or repetitive requests, we may charge a reasonable administrative fee for our response.
Options for managing your personal information
If you have provided consent (e.g., by subscribing to our email lists or indicating interest in receiving offers or information from us), we may send you marketing communications about products and services we believe may interest you. You can choose to opt-out of these communications if you prefer not to receive them in the future.
In the event that your email address changes and you wish to continue receiving our emails, you will need to access your account and update your email address information, as well as re-subscribe to the emails you wish to receive.
Commercial emails we send generally include an “unsubscribe” option that you can utilize to opt-out of future communications. Kindly adhere to the instructions given in the email.It’s important to note that operational and service-based emails, which include essential information regarding your purchases, the user terms, important updates, and need-to-know messages, may not include an opt-out facility. By using our site, you agree that such messages do not require an opt-out mechanism.
At any time, you can request us to stop processing your personal data for direct marketing purposes.
You also have choices regarding cookies, as explained in our Cookie Policy.
Information about minors
To use our site, you must be at least 18 years old. If we suspect that you are younger than 18, we may terminate your account and take appropriate measures to delete or protect your personal information.
Information that you make public or disclose to others
If you make your personal information available to other individuals, we cannot control or accept responsibility for how they will use or manage that information. For instance, sharing personal information in reviews posted on our site or when sharing your site usage via social media. Before making your information publicly available or providing it to others, please consider the potential consequences. If you share information through another website, please review their privacy policy to understand their information management practices, as our Policy will not apply in those cases.
Updating this Policy
To ensure compliance with the latest legal requirements and changes to our privacy management practices, we may need to update this Policy periodically. When we make changes to the Policy, they will take effect immediately. We typically announce Policy changes on our site, but it is your responsibility to stay informed about any updates.
How to contact us
If you have any questions regarding our privacy practices, please email our privacy champion at the following address: @Kingsoccertips.com.
If you have concerns about how we manage your personal information or believe we have not complied with applicable privacy laws, you can submit a written complaint to our privacy champion. We will review your complaint and contact you to address the matter.
We appreciate that you have read through the entire Policy. Understanding how your personal information is used and how to manage it is essential!